IT Leadership &
Operational Management
Interim IT leadership, service delivery management, operational improvement, team development, performance management and stakeholder engagement.
Technical leadership & service delivery
Jonathan White
Technology Leadership & IT Consultancy
Interim leadership · IT operations · Technology strategy · Service transformation
Turning technology into real-world outcomes.
I help organisations strengthen their IT operations, improve service delivery and navigate technology change through experienced leadership, strategic advice and practical technical expertise.
Available for interim leadership, contract assignments, short-term projects and consultancy engagements.
Whether you need someone to lead an IT function, improve operational performance, deliver a specific project or provide experienced technical direction, I’m happy to discuss what you need.
Based in West Sussex, UK · Remote, hybrid and on-site engagements · Travel by arrangement
Technical Expertise
A broad technical foundation with hands-on experience and leadership across complex environments.
IT Leadership &
Cloud, Microsoft 365
& modern workplace
Microsoft 365, hybrid infrastructure, identity and security, collaboration platforms and practical adoption for real-world outcomes.
Infrastructure &
technical strategy
Infrastructure roadmaps, platform transformation and delivery oversight across Linux, Unix, Microsoft 365 and modern infrastructure.
Technology transformation
Leading complex change, project governance, data centre transitions, automation initiatives and cross-functional delivery.
Internet, CDN & edge technologies
Extensive experience with internet-facing platforms, CDNs and edge computing, including Akamai and Cloudflare, along with DNS, hosting and web infrastructure.
Security, resilience & compliance
Designing and supporting secure, resilient and compliant environments, including experience in regulated and SC-cleared environments.
From infrastructure
to outcomes
Combining technical depth with commercial and operational focus to deliver secure, reliable and scalable technology services.
Find out moreExperience
A proven track record across global technology organisations and managed services.
Global 4 Communications
Service Director · 2025–2026Led service delivery, SLA performance, escalation governance and operational improvement.
Trident
Technical Manager · 2023–2025Led the technical function, professional services and project delivery; established a project management office.
Akamai Technologies
Technical support leadership · 2014–2023Led distributed technical support teams across six international offices in EMEA.
NCC Group
Technical Services / Operations Manager · 2008–2014Led the DevOps team, delivering infrastructure scaling, virtualisation, data centre transitions and deployment automation.
Accenture
Senior Systems Engineer → Web & Linux Team Lead · 2005–2008Architecting and supporting secure systems, Linux and Unix infrastructure, email delivery and web services.
Engineering in practice
Hands-on experience across Linux, SaaS solutions, DNS, CDN and Microsoft 365, with a focus on secure, resilient and scalable solutions.
About
From engineering
to leadership.
My career spans hands-on infrastructure engineering, technical support, operations and senior service leadership. That breadth helps me connect technical decisions with commercial priorities, customer experience and measurable delivery.
I work pragmatically: clear ownership, honest communication and solutions that can be operated reliably after the project is complete.
Let’s discuss your next project
Whether you need strategic advice, technical leadership or practical delivery, I’m available for short-term assignments, interim leadership and longer-term consultancy.